Wrong direction of photo when preview?
You can tap the menu button in the most upper right corner in viewfinder page to go to Settings-Advanced Settings-Adjust viewfinder, and follow the guidance to right the direction.

Wrong direction of photo after shooting?
Sorry for the inconvenience. This issue is caused by the adaptation of Android OS smartphones. Please tap the menu button in the most upper right corner in viewfinder page to go to Settings-Advanced Settings-Correct photo storage direction of photo for saved photo to right the direction.
Why photos can not be saved to external SD card?
We are sorry but Android 4.4 (Kitkat) limits the ability of 3rd party app to write into SD card, so Camera360 has no access to write in external SD card. However, we are paying attention to this issue and we will optimize it immediately when it is possible.
How to find exposure and more parameters?
Please tap screen in the left edge in viewfinder page to get more professional parameters. Please try another time if it does not work at the first time. More parameters are available due to the device supports.
How to mute shutter sound?
Please tap menu button in the most upper right corner in viewfinder page to go to Settings-Advanced Settings-More(Camera), and find “Shutter sound” and turn it off. This feature is available on some devices due to the root of phone.
How to get more free Effects?
Tap the menu button in the most upper right corner to find Explore and select Effect Camera. Please tap the round shape button in the most right corner at the bottom, to access more free and amazing effects in Filters Store.

Want to take auto-enhanced photo easily and fast?
Tap the menu button in the most upper right corner to find Explore and select Easy Camera. It enhances photo automatically according to the photography subject. For instance, it will enhance skin if you shoot a portrait, it will fill-in light for photo when it is dark and so on.
How to make video with Camera360?
Tap the menu button in the most upper right corner to find Explore and select Video Camera.
Why screen becomes green when open Camera360 on Xiaomi?
Sorry for the inconvenience. This issue is caused by the limitation of Xiaomi System. Please go to Android’s Settings-Apps-Camera360 and open camera permission to Camera360.

How to turn on Live Effect Feature?
You can tap menu button in the most upper right corner in viewfinder page to go to Settings-Advanced settings and find Real-time preview to turn it on.
Please note that performance of Live Effects is decided by GPU of smart phone so it might be sluggish on some devices. Please turn it off if necessary.
Photo display issue & photo lost issue?
Sorry for the inconvenience. This is caused by the adaptation of Android OS smartphones. Please tap the menu button in the most upper right corner in viewfinder page to go to Settings-Advanced settings and find Compatibility Mode to turn it on.
What is Camera360 Cloud Album and how to use Camera360 Cloud Album?
Camera360 Cloud Album is a safe, private and lifelong cloud platform for users to store, manage, edit and share photos.
Please tap Cloud in Home to sign up or sign in.
Can anyone see my photo when they are synchronized to Camera360 Cloud Album?
Camera360 is doing whatever we can to protect your privacy and no one including Camera360 Cloud Team can have any access to any of your photos on Camera360 Cloud Album. Your photo is tightly protected from what maybe violate your privacy. Photos in Camera360 Cloud Album can be shared to your friends by you and in this way only those shared photos will be browsed.
How to sign up to be a Camera360 Member?
There are many perks and privileges for Camera360 member such as more advanced effect series. Please tap the user center button in Home to sign up to be a Camera360 Member.
How to get funny scene to frame photo?
Tap the menu button in the most upper right corner to find Explore and select Poster Camera.
Please tap the drawing board-look button in the most right corner at the bottom to get more free yet interesting scenes to decorate your photos.
Why I can not use Sony Lens-style Camera again when I update Sony Lens-style Camera to v3.0?
Sorry for the inconvenience. This issue is caused by the adaptation of Camera360 to Sony Lens-style Camera 3.0 SDK. We are working on solving this issue as soon as possible. Please be patient and spare us more time.